Terms of use
Last updated: 7 November 2026
These terms are an agreement between you and Euan Evatt, trading as Renova ("we", "us"), a sole trader based in the United Kingdom. They cover your use of the Renova app and website. By creating an account or using Renova, you agree to these terms and to our privacy policy. If you don't agree, please don't use Renova.
Contact: support@myrenova.app
Important: Renova is not medical advice
Calorie targets, meal plans, photo calorie estimates, prices and workout plans are general guides, and some are made by AI, so they can be wrong. Check with a doctor or other qualified professional before making big changes to your diet or exercise, especially if you have a health condition, an injury, a history of disordered eating, or are pregnant. Stop exercising and get medical help if you feel pain, dizziness or unwell.
1. Who can use Renova
You must be 16 or older to use Renova. By creating an account, you confirm that you are.
2. Your account
- Give a real email address you can access, and keep your password private.
- You're responsible for activity on your account. Tell us straight away if you think someone else has used it.
- You can delete your account at any time from Settings → Delete account.
3. Subscription, free trial and payment
- Renova is a paid app. Using it requires an active subscription (monthly or yearly), bought through the Apple App Store or Google Play. The current prices are shown in the app before you subscribe.
- Free trial: new subscribers may get a free trial. If you don't cancel at least 24 hours before the trial ends, your subscription starts and you'll be charged automatically.
- Automatic renewal: your subscription renews automatically at the end of each period, at the then-current price, unless you cancel at least 24 hours before the end of the current period.
- Cancelling: cancel in your App Store or Google Play account settings (in Renova: Settings → Subscription → Manage). You keep access until the end of the period you've paid for. Deleting your account or the app does not cancel your subscription.
- Refunds: payments are taken by Apple or Google, so refunds are handled by them under their policies. This doesn't affect your legal rights as a consumer.
- Price changes: if we change the price, Apple or Google will tell you in advance, and where required you'll be asked to agree before paying the new price.
4. Using Renova
We give you a personal, non-transferable licence to use Renova on your own devices for your own personal, non-commercial use. Please don't:
- break the law or use Renova to harm anyone,
- try to access other people's accounts or data, or interfere with how Renova works,
- copy, sell, reverse-engineer or resell any part of the app, except where the law allows it,
- use automated tools to overload Renova or get around its limits (including the daily limits on AI features).
5. Your content
What you put into Renova, such as your goals, journal entries, workouts and food logs, stays yours. You give us permission to store and process it only so we can provide Renova to you, as described in our privacy policy.
6. AI features and estimates
- Workout plans, meal plans, meal swaps and photo calorie estimates are generated by AI. They're made automatically, can contain mistakes, and aren't reviewed by a person.
- Food data comes partly from Open Food Facts, a public database that can contain errors.
- Meal plan prices are rough estimates and can differ from real shop prices.
- Always check results before relying on them, especially around allergies and intolerances. Never rely on Renova to tell you whether a food is safe for you. Check the product label.
- AI features have fair daily limits, shown in the app.
7. Changes to Renova
We're always improving Renova, so features may change. If we make a change that significantly reduces what your subscription includes, we'll tell you in advance, and you can cancel. We aim to keep Renova running smoothly but can't promise it will always be available or free of errors.
8. Ending your use
You can stop using Renova and delete your account at any time. We may suspend or close an account that seriously or repeatedly breaks these terms. Where reasonable, we'll warn you first and give you a chance to fix the problem. If we close Renova entirely, we'll give you reasonable notice.
9. Our responsibility to you
- If you're a consumer, you have legal rights, for example under the Consumer Rights Act 2015. Nothing in these terms affects those rights.
- We don't exclude or limit our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law doesn't allow us to exclude.
- Otherwise, we're responsible for loss or damage you suffer that is a foreseeable result of us breaking these terms or failing to use reasonable care. We're not responsible for losses that weren't foreseeable, for business losses (Renova is for personal use), or for decisions you make about your diet, exercise or health based on the app's guides and estimates.
- Where the law allows, our total liability to you is limited to the amount you've paid for Renova in the 12 months before the claim.
10. App Store terms (iPhone users)
If you downloaded Renova from the Apple App Store:
- These terms are between you and us, not Apple. We, not Apple, are responsible for Renova and its content.
- Apple has no obligation to provide maintenance or support for Renova.
- If Renova doesn't meet a warranty that applies, you can tell Apple and Apple will refund the purchase price (if any). To the extent the law allows, Apple has no other warranty obligation for Renova.
- We, not Apple, are responsible for handling any claims about Renova, including product liability claims, claims that it doesn't meet legal or regulatory requirements, consumer protection claims, and claims that it infringes someone else's intellectual property.
- You confirm you're not located in a country subject to a US government embargo or on a US government list of restricted parties.
- Apple and its subsidiaries are third-party beneficiaries of these terms and can enforce them against you.
11. Changes to these terms
We may update these terms, for example when we add features or the law changes. We'll change the "Last updated" date above. If the changes are significant, we'll tell you in the app or by email before they take effect. If you don't agree with them, you can cancel your subscription and delete your account.
12. The law that applies
These terms are governed by the law of Scotland. If you live elsewhere in the UK, you can also bring a claim in your local courts, and the laws of where you live may give you extra protection. If you have a problem, please email us first at support@myrenova.app. We'll do our best to sort it out.
13. Contact
Euan Evatt, trading as Renova
Email: support@myrenova.app